Ok people, we’re back on track with the second part of our three-part tech series.
This week, it’s my goal to give everybody a peek into the personal music player industry, which obviously will focus on the Apple iPod – considering they hold 75% of the entire digital music player market!
For Apple, this should be an all too familiar scenario…it was only 20 or so years ago when it was the dominant player in another emerging market – personal computers. We all know how that story ended.
So the real question is – did Apple learn from its previous mistakes, or is it setting itself up for another disaster? Well, let’s start at the beginning – the beginning of the iPod at least. The first version of the Apple iPod was released back in November of 2001, and in only four short years has become a global phenomenon.
I’d be hard pressed to think of a time in the last 12 months when I’ve walked into a gym, a Starbucks or a New York City subway and have not seen half a dozen people wearing those characteristic iPod ear buds.
From the beginning, the folks at Apple tried to make its hardware a bit different. They used a super fast FireWire connection (USB 2.0 for PC’s), used ultra-small hard drives and a unique “play wheel” that allowed for a compact interface and an ease of use unparalleled on other players of the time. Back then most portable players were all black, while Apple preferred to go with a high-gloss white – good call guys!
History has shown that when you combine ease of use and great technology, wrap it in a pretty package – and then combine all that with the sheer energy of a man like Steve Jobs – you’ll have a successful product. He did it 20 years ago with the Mac, and did it even more recently with the iMac…should we have expected any less from the iPod?
Over the last four years, the iPod’s sales growth and market share have exploded! To give you a clear picture of what I mean, in its first year, the iPod sold roughly 700,000 units…it sold over 6 million in the last quarter alone. To date the company has sold just about 28 million iPods. This has also helped to boost Macintosh PC sales which have generously added to the company’s bottom line.
All of this success hasn’t caused Apple to rest on its laurels – the company recently announced two major innovations within a month of each other. First, there is the iPod Nano. This credit card sized version of the iPod will replace the most successful iPod model, the iPod Mini. The second major debut in as many months is the new iPod Video which will play both music and full length videos in the palm of your hand – very exciting times on the Apple campus.
When one thinks of buying a portable music player, they will inevitably think of buying an iPod. There is no doubt about it; the iPod has become not just a music player, but a pop culture phenomenon. It’s not just the most popular kid in town – at times it seems like it’s the ONLY one.
But that’s certainly not the case…
There are a number of other players in the market such as Sony, Samsung, and Dell. Some of these companies – ahem…Sony – would’ve been the obvious front runners in the portable music player market, but somehow let the money slip right through their fingers.
Now they not only have to contend with the iPod’s dominant hardware sales, but the compounded problem of having Apple control the software end of the market as well. Apple currently owns iTunes which is the No. 1 online music retailer. Apple, in a move that seems reminiscent of its original PC strategy (marrying the software and hardware), will not allow other players to play the iTunes music format.
While its players remain a hot commodity, that only reinforces its online dominance, which also reinforces its hardware dominance. In the short term, this was a brilliant competitive move by the Apple camp. They have a virtual choke hold on the electronic music industry – what is a competitor to do?
Well, let’s first examine what Apple is doing in terms of its competitive strategy. First of all, it is putting itself in a position that Michael Porter (author and foremost authority on Competitive Strategy) would call being “stuck in the middle.”
Stuck in the middle is exactly what the name implies, a company that is competing on two different fronts…the same rules apply to war, You can’t (or at least shouldn’t) fight two enemies at the same time on opposite ends of the battlefield – you’ll eventually get defeated somewhere in the middle.
Right now Apple is competing in both the hardware market with the iPod, and the software market with iTunes.
This is extremely familiar territory for Apple considering this is just what it did with the Macintosh two decades ago. It took a college drop-out in
Has Apple learned from past mistakes?
Who knows? Maybe its short term success has blinded it to the reality of the current situation. Companies like Sony are gunning for the top spot. This is a company who has consistently set the tone for personal electronic equipment for as long as I can remember. Then there’s Dell, the company that came out of nowhere to be the lowest cost provider and the dominant market share holder for PC’s. Now it’s looking to do the same for personal media players.
Its 30 GB player is currently 10% less than the iPod.
In the beginning of an industry – any industry – consumers will tend to go with what they consider to be either the cool choice or the safe choice. As of now, the iPod provides both – this is why Apple can afford to charge higher prices. Furthermore, if you ask four of your friends which digital music player you should buy, three of them will tell you to buy an iPod because they already own one.
This definitely adds to the perceived reliability of the product. But like most industries, this period of rapid growth will be followed by a period of maturity. It is in this phase that consumers become much more informed about the product in question and much more price-conscious.
It is here where Apple will have to decide if its going to specialize in hardware or software. As Dell continues to cut costs and Sony continues to innovate, the iPod player will be much more vulnerable to competitive attacks.
Also, the technology powering cell phones is advancing at an extremely rapid pace. Bill Gates was quoted last year as saying cell phones will eventually be the media player of choice for most consumers.
Maybe this is why Apple teamed up with Motorola to carry iTunes on their latest cell phone. It’s good that it’s looking for other devices to distribute its software offerings, but on that end it will soon be competing with many other and more vicious rivals – like Microsoft.
Apple’s stock is currently trading at about 35 times earnings while Dell and Sony are trading at 23 and 29 respectively. I’m not sure if the price premium is justified or not, but what I do know is the competition in this lucrative industry will definitely intensify, and my hope is that Apple has learned from its own history – and are not doomed to repeat it.
I hope this week’s article inspired some of you to go out and do some research into a few of the companies I’ve mentioned. I also hope it made you a little more informed about some of your options for purchasing a new portable music player. As for next week, I’ll be talking about a service that I know every single one of you has used, and probably uses often (and no, I’m not talking about public rest rooms – that’s for the week after – just kidding) – Google.
So until next week folks…
